Women's Suits, Rapture Gold Upscale Womens Suits Ladies Suits Church Suits Collections

About Us

RAPTURE GOLD' Upscale Clothing Store is an Wholesale and Retail Store featuring women's suits, men's suits, women's hats, and men's hats for church, or any other occasions. All of our hats are made with quality materials and trims. For more information please call us. All Sales Subject To Availability.

Phone/Fax		Address
Phone:	1(661) 729-3701	RAPTURE GOLD UPSCALE CLOTHING STORE 727 West Lancaster Bl LANCASTER, CA 93534
Fax:	(661) 793-6641
Email rapturegold@yahoo.com

Ordering Processing

Should an item ordered become unavailable, a representative from our customer service department will contact you as soon as possible to discuss specific details about your order; and provide possible alternatives for the missing product(s). If you are unreachable the unavailable item(s) will be removed from your order and the remaining contents will be shipped. If all items of your order are unavailable, your order will automatically be cancelled and you will receive notification via phone and/or E-mail.

* Layaway is available, 50% down; remaining balance must be paid within forty-five (45) business days. Please call for more information.

Shipping Information

All orders are shipped via the UPS Ground shipping service OR Fedex express. It takes approximately three to five (3 - 5) business days for a package to be shipped anywhere in the continental United States. Shipping delays may be encountered if your order is placed during holiday rushes, technical difficulties, or intense weather conditions that otherwise disable Rapture Gold Women's Suits Collects from functioning at the corporate office.
Typically it takes between ten to fourteen (10 - 14) business days to receive your item(s) if it is not stored in our local warehouse. There will be no notification of items with shipping delays. To ensure receipt of items with specific time deadlines please allocate a minimum of fourteen (14) business days to receive the item.

Return Information

We offer a three day exchange policy from the time you receive your product. If you plan to return an item you MUST contact the store for a Return Authorization Number within seventy-two (72) hours. The Return Authorization Number must be placed on the outside of the returned package or it will be refused. Returns are subject to a 25% restocking fee, store credit will be issued for the remaining balance. All returned items must include the item's original tags and packaging. All refunds are issued in the form of store credit after restocking fees are applied. Customer is responsible for all applicable shipping charges for returning an item. Refunds and exchanges will not be authorized for ordering an incorrect size.

There are absolutely no returns on any knits suits or Clearance Suits or Hair. All sales are final. No Exceptions. Please check the size charts before you order.

Package Refusal

Refused packages will be charged the restocking fee of 25% plus the cost and fees of the shipping process. The remaining balance will be issued in the form of store credit.

Store Credit

Store credit is issued for returned or out of stock items. Please notify us via phone upon our receipt of your package (usually three business days after you have shipped the item), and place your new order. YOU MUST ORDER VIA PHONE TO USE STORE CREDIT! If you use our internet order form your store credit will not be used. All orders dealing with store credit must be called in.
Store credit must be used within 60 days.

Order Cancellation

We cannot cancel any orders after twenty-four (24) hours for any reason. If your order was placed on a weekend, or a holiday, you have until the end of the next business day (5PM EST) to cancel an order; otherwise it will be shipped. To cancel your order, you must contact us by phone. You cannot cancel an order by E-mail. Once your order has shipped, you will need to follow the return policy above.

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