I. Acceptance of Terms: Your access to and use of the Rapture Gold website is subject exclusively to these Legal Notices and Conditions of Use. By utilizing this website, you are expressly consenting to be bound by these terms, conditions, and all applicable laws and regulations governing this website. If you dissent from any provision herein, you are advised to cease use of this website forthwith.
II. Return Policy: Rapture Gold expressly disclaims any obligation to accept returns of any merchandise, including but not limited to apparel and custom-made items. All transactions are deemed final upon completion. Specifically, items such as layaway and custom-made hats are non-refundable and non-cancellable under any circumstances.
III. Pricing and Services: Additional services, including but not limited to (Hat customization and Accessory additions,) will be charged an ancillary fee of Fifty Dollars ($50.00) per service, which shall be appended to the base cost of the merchandise. Once customization or personalization commences, the sale is irrevocable, and no refunds shall be entertained.
IV. Order Processing: Orders placed through the Rapture Gold website are processed in the sequence received. The availability of merchandise is subject to change without notice, contingent upon current inventory levels and incoming orders. The buyer bears responsibility for verifying the acceptability of potential substitutions in color or size at the time of order.
V. Remedies for Defective Goods: Should any merchandise be delivered in a damaged or defective state, Rapture Gold commits to replacing such goods at no additional charge to the consumer.
VI. Order Cancellation and Layaway Terms: Cancellation of any order post-processing incurs a restocking fee calculated at thirty-five percent (35%) of the order value. Layaway agreements extend for a ninety (90) day period, with forfeiture of deposit for failure to complete payment within the stipulated timeframe. No returns are permissible for items subject to layaway exceeding ninety (90) days.
VII. Prepaid and Back-Ordered Merchandise: All sales of prepaid or back-ordered items are final. Cancellation of in-stock items is not permitted following a twenty-four (24) hour period subsequent to order placement. Cancellations must be communicated directly via telephone & Email rapturegold@yahoo.com, and restocking fees are applicable for unaccepted or returned orders.
VIII. Wholesale Transactions: Returns of wholesale orders are subject to a restocking fee of fifty percent (50%), with the balance credited to the purchaser's account for future transactions. Items marked as clearance or on sale are not eligible for return or refund.
IX. Privacy Assurance: Rapture Gold is committed to safeguarding your privacy. Personal information collected through our website shall not be sold or leased to third parties. Notwithstanding, certain authorized third parties and service providers may access personal information as required for the performance of their duties.